This policy explains how ANNIZ Fashion Collection dispatches and delivers orders placed on this website. It applies to every order unless the product page states otherwise.
We ship across India. We do not currently ship internationally. Delivery is subject to your PIN code being serviceable by our courier partners; if it is not, the checkout will tell you before you pay.
Orders are packed and handed to the courier within 48 working hours of the order being confirmed. Working hours exclude Sundays and public holidays. During festive periods and large sales, processing can take up to 4 working days, and we will say so on the website when that applies.
Once dispatched, typical delivery times are:
These are estimates from our courier partners, not guarantees. Weather, strikes, local restrictions and courier backlogs can extend them.
Shipping charges, where applicable, are calculated at checkout based on your delivery PIN code and order value, and are shown to you before payment. Any free-shipping threshold in force will be stated on the website.
Cash on delivery is available on serviceable PIN codes. A cash on delivery handling fee may apply and will be shown at checkout. Please keep the exact amount ready for the delivery partner.
You will receive a tracking link by email or SMS once your order ships. You can also check status on our order tracking page using your order number and the email you used at checkout.
Our courier partners will normally attempt delivery up to three times. If the parcel cannot be delivered because nobody was available, the address was incomplete, or a cash on delivery order was refused, the parcel returns to us. We will contact you to arrange redelivery; a further shipping charge may apply. Repeated refusal of cash on delivery orders may result in cash on delivery being disabled for your account.
Check your parcel at the time of delivery where possible. If the packaging is visibly damaged or tampered with, please refuse the delivery and tell us the same day. If you discover damage after opening, email annizfashion@gmail.com within 48 hours of delivery with photographs of the item and the packaging so we can raise it with the courier.
We can change a delivery address only before the order is dispatched. Email or WhatsApp us as soon as possible with your order number.
ANNIZ Fashion Collection
Magarpatta Riverview City
Loni Kalbhor, Maharashtra 412201, India
Email: annizfashion@gmail.com
WhatsApp: 8999090175