Terms and conditions

These terms govern your use of this website and any purchase you make from ANNIZ Fashion Collection. By using the site or placing an order, you accept them.

1. Who we are

ANNIZ Fashion Collection, Magarpatta Riverview City, Loni Kalbhor, Maharashtra 412201, India. Email annizfashion@gmail.com. In these terms, we, us and our refer to ANNIZ Fashion Collection, and you refers to the person using the site or placing an order.

2. Eligibility

You must be at least 18 years old, or using the site under the supervision of a parent or guardian, and legally capable of entering into a contract under the Indian Contract Act, 1872.

3. Products and descriptions

We describe and photograph our products as accurately as we can. Colours may appear differently on different screens, and because pieces are finished by hand, small variations in measurement, print placement and finishing are normal and are not defects.

4. Pricing and availability

All prices are in Indian Rupees and include applicable taxes unless stated otherwise at checkout. Prices and availability can change without notice. Products in your cart are not reserved until the order is confirmed.

If a product is listed at an incorrect price due to an error, we may cancel the order and refund you in full rather than supply at that price. We will tell you if this happens.

5. Orders

Your order is an offer to buy. A contract is formed only when we confirm dispatch. We may refuse or cancel an order where stock is unavailable, where the pricing was wrong, where we suspect fraud, or where delivery to your address is not possible.

6. Payment

Payment methods available at checkout are the only accepted methods. Cash on delivery may be withdrawn from your account if orders are repeatedly refused at the door. We do not store your card details; online payments are handled by third-party payment processors under their own terms.

7. Shipping, returns and refunds

Delivery is governed by our shipping policy. Returns and refunds are governed by our return and refund policy. Both form part of these terms.

8. Your account

If you create an account you are responsible for keeping your password secure and for activity under your account. Tell us promptly if you believe your account has been used without your permission.

9. Acceptable use

You agree not to use this site to break any law, to interfere with its operation or security, to scrape or copy its content systematically, or to submit false or misleading information.

10. Intellectual property

All content on this site, including product photography, video, reels, text, logos and design, belongs to ANNIZ Fashion Collection or our licensors. You may not reproduce, republish or use it commercially without our written permission.

11. User content and reviews

If you post a review, photograph or comment, you confirm it is your own, that it is accurate, and you grant us a non-exclusive licence to display and reuse it in connection with our products and marketing. We may remove content that is abusive, misleading or unlawful.

12. Third-party links

This site links to Instagram and other third-party services. We are not responsible for their content, availability or privacy practices.

13. Limitation of liability

To the extent permitted by law, our total liability in connection with any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses. Nothing here limits liability that cannot be limited by law, including your rights under the Consumer Protection Act, 2019.

14. Force majeure

We are not responsible for delay or failure to perform caused by events outside our reasonable control, including natural disasters, strikes, courier failures, government restrictions and network outages.

15. Changes to these terms

We may update these terms from time to time. The version published on this page at the time you place an order is the version that applies to that order.

16. Governing law and jurisdiction

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Pune, Maharashtra.

17. Grievance officer and contact

ANNIZ Fashion Collection
Magarpatta Riverview City
Loni Kalbhor, Maharashtra 412201, India
Email: annizfashion@gmail.com
WhatsApp: 8999090175

Complaints should be sent by email with the subject line Grievance. We acknowledge within 48 hours and aim to resolve within 30 days, in line with the Consumer Protection (E-Commerce) Rules, 2020.