Frequently asked questions

Ordering

Do I need an account to order?

No. You can check out as a guest. Creating an account just makes it easier to track orders and reorder later.

Can I change or cancel my order after placing it?

If the order has not shipped, yes. WhatsApp us on 8999090175 with your order number as soon as you can. Once it is with the courier we cannot recall it, but you can still return it.

How do I know if my size is in stock?

If a size shows on the product page, it is in stock at that moment. Small production runs mean sizes sell out quickly and may not return.

Payment

What payment methods do you accept?

Cash on delivery is available now. UPI, cards and net banking are being added shortly.

Is cash on delivery available everywhere?

It is available across most serviceable PIN codes. If your PIN code is not eligible, the option will not appear at checkout.

Shipping

How long will my order take?

Orders leave our studio within 48 working hours. Delivery is typically 3 to 7 working days depending on your location.

Do you ship outside India?

Not at present. We ship across India only.

Returns and sizing

Can I return something that does not fit?

Yes, within 7 days of delivery, provided the piece is unworn, unwashed and has its tags attached. See the return and refund policy for the full terms.

How do I pick the right size?

Use the size guide and measure a garment you already own rather than measuring your body. If you are between sizes on ethnic wear, size up.

Will the colour match the photos?

We shoot in daylight without colour filters, but screens vary. If the colour is meaningfully different from what you received, tell us and we will treat it as a return.

Instagram

Can I buy something I saw in a reel?

Usually yes. Most reels are linked to a product page. If you cannot find the piece, send us the reel on WhatsApp or Instagram and we will point you to it.