ANNIZ Fashion Collection respects your privacy. This policy explains what personal data we collect when you use this website, why we collect it, how we use it and what rights you have.

Who we are

ANNIZ Fashion Collection, Magarpatta Riverview City, Loni Kalbhor, Maharashtra 412201, India. Email annizfashion@gmail.com. We are the data fiduciary responsible for the personal data described here.

Information we collect

Information you give us

• Name, delivery address, billing address, phone number and email address when you place an order
• Account details if you register, including your password in encrypted form
• Messages you send us by email, on WhatsApp, on Instagram or through a form on this site
• Reviews, photographs or comments you choose to post

Information collected automatically

• IP address, browser type, device type and operating system
• Pages viewed, products viewed, time on site and referring website
• Cookie data, described in our cookie policy

Payment information

We do not collect or store your card details. Online payments are processed by third-party payment providers who handle that data under their own privacy policies. We receive only confirmation of whether a payment succeeded and a reference number.

Why we use your data

• To process, pack, ship and deliver your order
• To send order confirmations, dispatch notices and tracking updates
• To handle returns, refunds and customer support
• To detect and prevent fraud, including repeated refusal of cash on delivery orders
• To improve the website and our product range
• To send marketing messages, only where you have asked to receive them
• To meet our legal and tax obligations

Legal basis

We process your data to perform the contract you enter into when you order, to comply with legal obligations such as tax record keeping, on the basis of your consent for marketing and non-essential cookies, and for our legitimate interests in running and securing the business.

Who we share data with

• Courier and logistics partners, to deliver your order
• Payment processors, to take payment
• Our website host and technical service providers
• Government authorities, where the law requires it

We do not sell your personal data to anyone.

How long we keep it

Order and transaction records are kept for as long as required by Indian tax and accounting law. Account data is kept while your account is active. Marketing consent is kept until you withdraw it. Support messages are kept for up to two years.

Security

We use industry-standard measures including encrypted connections and access controls to protect your data. No system is completely secure, and we cannot guarantee absolute security, but we take breaches seriously and will notify you and the relevant authority where the law requires it.

Your rights

You may ask us to give you a copy of the personal data we hold about you, correct it if it is wrong, delete it where we are not required to keep it, or stop using it for marketing. To make a request, email annizfashion@gmail.com or message us on WhatsApp at 8999090175. We may need to verify your identity before acting.

Marketing

We send marketing messages only to people who have asked for them. Every message includes a way to stop receiving them, and you can also tell us directly at any time. Withdrawing marketing consent does not stop transactional messages about orders you have placed.

Children

This site is not intended for people under 18. We do not knowingly collect data from children. If you believe a child has given us personal data, contact us and we will delete it.

Third-party sites

Our site links to and embeds content from Instagram and other platforms. Those services collect data under their own privacy policies, which we do not control.

Changes to this policy

We may update this policy. The version published on this page is the current one, and material changes will be highlighted on the site.

Grievance officer

For any privacy question or complaint, write to ANNIZ Fashion Collection, Magarpatta Riverview City, Loni Kalbhor, Maharashtra 412201, India, or email annizfashion@gmail.com with the subject line Grievance. WhatsApp: 8999090175. We acknowledge grievances within 48 hours and aim to resolve every request within 30 days.